User guide

QuickQ frequently asked questions

From installation to advanced settings — find your answer fast.

FAQ

Answers to common questions

Still stuck? Our 24/7 support team is here.

How do I download and install QuickQ?

Open the download center, choose the build for your system (Windows / macOS / iOS / Android / Linux) and follow the installer — it usually takes under five minutes.

How do I sign up and get started?

Register in the app with a phone number or email. New users get a free trial; sign in, pick a node and hit connect.

How should I choose a node?

For gaming and AI tools pick nearby Asian nodes (Hong Kong, Singapore, Tokyo). For streaming pick a native unblocking node in the target region. For e-commerce bind a fixed static clean node.

What if the connection fails or feels unstable?

Try in order: switch to a backup node, change the protocol, check your local network and firewall, then restart the client. Still stuck? Our 24/7 support is one click away.

How many devices can one account cover?

Depending on the plan, 5 to 8 devices can be online at once. QuickQ S supports unlimited simultaneous devices.

Does QuickQ log my traffic?

No. QuickQ follows a strict zero-log policy and never records user activity; all traffic is encrypted end to end.

Which platforms are supported?

Windows, macOS, iOS, Android and Linux natively, plus routers, TV boxes, consoles and NAS through router-level setup.

How do I upgrade or cancel?

Manage your plan in the account center inside the app — upgrade or turn off auto-renewal anytime; remaining time stays usable until it expires.

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Free apps for every platform, a free trial for new users, and one account across all your devices.

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